BT Advanced Digital Home Phone with Alexa Built-In Works Only With BT Smart Hub 2
£44.99
Price: £33.32 - £44.99
(as of Jun 02, 2025 03:00:28 UTC – Details)
For use with BT Smart Hub 2 Only. Enjoy crisp high quality HD Voice Calling via your internet service leveraging VOIP with the convenience of Alexa(requires Amazon Account and sign in via a Smart Phone or Tablet). Simply register the Handset via WPS to connect and enjoy the freedom of a cordless digital phone. Box contents: Setup guide, Base station, Phone and Power supply. NOTE: If there is a power cut, or internet outage you won’t be able to call emergency services so make sure you have another way to call in an emergency.
Batteries : 2 AAA batteries required.
Product Dimensions : 3 x 5 x 19 cm; 1.17 kg
Date First Available : 27 July 2022
Manufacturer : British Telecoms
ASIN : B092R2HC77
Item model number : B092R2HC77
Guaranteed software updates until : unknown
For use with BT Smart Hub 2 Only – Crisp HD Voice Calling using VOIP
Use Alexa to call your contacts(requires Amazon account and contacts to be imported)
Block Nuisance calls facility via Call Protect
Beautiful Ergonomic design and Large rear HD Speaker for Handsfree operation
Multi-Calls – with 2 handsets, 2 people can make seperate outgoing calls at the same time
Customers say
Customers find the phone easy to set up and use, with excellent sound quality and good value for money. Moreover, they appreciate its functionality, with one customer noting it works seamlessly with BT digital phone service. However, the phone receives mixed feedback about its functionality, with some reporting it stopped working completely after a year. Additionally, the battery life is problematic, with customers reporting that it randomly turns off and restarts.
AI-generated from the text of customer reviews
8 reviews for BT Advanced Digital Home Phone with Alexa Built-In Works Only With BT Smart Hub 2
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£44.99
JefUK –
Excellent for changeover to BT âDigital Voiceâ
I had long postponed switching over to “digital voice” because I had my own high spec router which was remote from the master socket. I was reluctant to change to a “standard” BT router and had a 5 handset DECT answer-phone system, all of which was well established and worked very well indeed. In the end I was forced to change by BT.
Before the system was changed over, I researched routers with a built-in DECT base unit, but could only find some basic and quite “old” alternatives. So, I decided to give the BT Smart Hub 2 a try. I also ordered the âfreeâ BT Digital Voice adapter which I intended to use with my existing DECT phones. When the new BT router arrived, I installed it and set it up to mimic my own old router. I found that it was actually quite a good router. It was enabling faster, and more consistent, WAN download speeds than before and Wi-Fi coverage and speed was very good.
My thoughts then turned to my old DECT phones. These were very old. Some had button problems, some had fading displays. It would also mean that using the BT adapter would re-introduce an analogue link into the digital phone system. Upon looking at the specification of the âBT Advanced Home Phoneâ I found that these would be ideal for my setup. The BT Hub would support 5 phones from its built in DECT base station. There would not be a local answering-machine, but 1571 would in fact work better.
I bought five of these BT Advanced Home Phones from Amazon, and installed them with the BT Smart Hub 2 router. The phones I received were a mixed-bag. Three were BT branded with the BT logo and a purple screen display. Two were the later EE type of phone with âHDâ branding and a black screen display. This was rather odd, but all five phones worked in the same way, and looked much the same. Because they appeared to be âoldâ stock, sold at a reduced price, I updated the phones firmware from each handset to the latest version, and brought them up fully up-to-date. It was clear that the phones were old stock and the batteries were slow to charge. As a precaution I decided to change the batteries for some Panasonic Eneloop ones – which have a long service life.
I have not enabled or used Alexa, so it is something I cannot comment on. It is not something I need or want. The phone is so very easy to use without it.
The phones more than met my expectations. The sound is very good indeed â of course provided both ends of the call are âdigitalâ. They are easy to use. There are many configurable settings with a lot of user options. The Contacts can be imported (into the BT router) via a .vcf file, or exported from the phones to a backup file from which the Contacts can be restored to the phones. Reviewing recorded messages is a one-button operation. The phones are very easy and logical to use.
The phones themselves are excellent, but have one downside – they only work with the BT Smart Hub 2.
If you want to keep, and improve, your telephone landline after Digital Voice changeover these phones are an excellent way of doing it. They are fully recommended, and will give you a far better solution than the old analogue landline.
Mart_USB –
BT Advanced Digital Phone – Import Contact List
This is a WiFi phone: easy to setup, just plug into the mains and follow on screen instructions.
No problems with use, setup, or sound quality. But a couple of minor issues.
. Buttons could be bigger, my wife finds her nails get in the way when trying to press the ‘phone book’ button.
. The online manual mentions logging on to your BT hub to backup the phones contact list. But, you can also use this process to import a contact list: with some issues! Backup your mobile phone contact list (.vcf file) and import to a PC or MAC. The BT phone directory does not recognise +44, so edit the vcf file in Excel and replace +44 with either 0044 or 0 (same with International numbers). You can have a max of 3 numbers per contact, so also edit in ‘work’, ‘mobile’, ‘home’, etc, if needed. Logon to your BT router (instructions in the online phone manual), and import the edited vcf file – took me about an hour, but saves having to enter a long list manually into the phone. Problems with this process: do a web search and there’s some help on the communty.bt web site.
Rob –
Great phone … BUT beware 1571 charge for returning Voicemail calls
Good handset, bought after we were converted to digital. Very clear reception. I had been told by BT I could no longer use the voicemail facility on my existing DECT phone system and would therefore be provided with the BT 1571 service “free-of-charge” ie as part of my package. Not entirely true, the DECT voicemail would still have worked. This was not a great problem as I wanted newer/better replacement phones anyway…Until I discovered the EVIL, UNDERHAND side-effect of using 1571…you cannot simply press a button to return a call to someone who has left a voicemail message without incurring an extra BT charge (size UNDISCLOSED at the time!!!). Sure, you can dib-dab to discover the number and phone it back manually to avoid the charge but this is very dishonourable of you BT … VERY BAD SHOW !!!
philip j –
Works well from my bt hub
Excellent phone
Carolyn Elizabeth Atkinson –
Great service from Amazon
This product was bought for a neighbour who didn’t have internet, had previously received bad service from a shop whilst purchasing this item. We unfortunately ordered wrong item but the return and repurchase was dealt with amazingly quick and efficiently. The item is perfect too!
Dale Harding –
Good quality phone.
Works seamlessly with BT digital phone service over broadband. Sound quality just as good as the old DECT phones.
Dunc –
Failed after a year – waste of money! Looks like the end of land-lines for the home user!
Faulty after a year! Hardly used but is a complete waste of money – just flashes on and off failing to keep registration or any information. Works, just about, when on the base but as soon as you pick it us it won’t.
Plastic Fantastic –
Better than the original issued by BT!!
Having had a new system installed by BT we needed another handset for upstairs. This came in perfect condition and had an extra feature that the one issued by BT didn’t have. Oddly the one issued by BT was marked HD but this one was as per the item description marked BT, confusing eh? The sound quality is mostly excellent but this type of internet phone can give problems (feedback) if both you and the person you are speaking to are using “hands free” mode. I had no trouble setting the phone up following the instructions. All done in under a minute.