Logitech MX Brio Ultra HD 4K Collaboration and Streaming Webcam, 1080p at 60 FPS, Dual Noise Reducing Mics, Show Mode, USB-C, Webcam Cover, Works with Microsoft Teams, Zoom, Google Meet, Graphite

Perfect
It’s a really good webcam! The picture quality is great and the stand that it comes with is nice and sturdy. Very pleased with it!

The best quality with all the functionality I could need.
Feels like a lot of money for a webcam…but if you can’t compromise on quality and want something that works no-hassle and looks excellent…then you wont be let down by this. It feels really high quality, looks great mounted on my monitor, and has all the functionality i could possibly need. I couldnt be happier with it. Especially with how well it works with Teams no problem for work calls.

Not compatible with Windows Hello, but otherwise perfectly usable
Not compatible with Windows Hello, but otherwise perfectly usable, great quality.

Good cam
Quite pricy but thought I would give it a go. Pleased so far.

I write this for others to be aware and to be able to make a decision based on facts.The MX cam I got is built with very good quality with its metal casing and really good optics. A great improvement from their previous and more plastic Brio flagship. For video conferencing I found the Brio MX to be very good regardless of light conditions. The mic was really good too and I didn’t feel the need for a separate microphone.BUT… I bought the Brio MX because I, beside video cam, wanted to use Windows Hello for login.I already had a 1080 60 fps cam bought from Amazon, but it didn’t support Biometrics.To make a long story short: This Brio MX 4K doesn’t support Windows Hello!!!What the…? Nowhere at Logitech can you see if biometric is supported or not. Not in the FAQ or anywhere else. Even cheap Chinese brands have a disclaimer that their rather cheap plastic cams don’t support Windows Hello. Maybe the absence of IR isn’t surprising for a good but cheap cam that costs USD 50-60? I can understand that. But for 250-300 USD? Surely it supports everything it can support and have better lenses, and parts – right?Since the model from a couple of years earlier (Brio 4K stream) support Windows Hello it wasn’t even in my mind the their latest and very improved cam for an additional cost of 50-100 USD more than the old Brio (also called ”Brio for business”) would have that functionality taken away. It’s just incomprehensible. And why not communicate it clearly? It doesn’t make any sense.Since I already got a MX keyboard and mouse I was very unhappy that I had to come to the conclusion to return the MX Brio cam. Especially since the keys, mouse and cam, shared the software Logi+ and made it easy to keep firmware and settings for the Logitech equipment together.If Logitech gave me the Brio MX I would happily have the Brio MX and the old Brio for business connected to my Workstation. But, economically it doesn’t make sense and I just had to return the Brio Mx.Instead I ordered and through Amazon got the previous and more plastic Brio 4K (not a premium sensation like the MX) model the next day (!). It supports what I was looking for in addition to the device to be a camera. But the software is another one. Such a shame!How did I eventually find out that it wasn’t me or my system that was the reason for ”the malfunction”?Besides trying to find settings in Windows and better drivers, I tried Logitech so called chat. It turned out to be a particularly stupid AI that even recommended installation of software that had nothing to do with the cam. Mind boggling…. Trying to get a human was hopeless. No email was to be found either. Hmmmm. Only telephone (?). Is it still the 80’s or 90’s? Calling and waiting a long time I got the possibility to leave the phone queue in order to get a call back – didn’t happen that day.I gave up and started the return procedure. Buying a new one means that I kinda loaned 200 USD to Amazon since it take weeks to get the money back. I’m still waiting for the refund. But I imagine it’s a big logistical hub that takes care of returns and that they have a lot on their plate.- How I found out that it wasn’t a driver but the cam?Finally I found and read 2 reviews (one was PC World) where even the reviewers were perplexed and couldn’t understand why the Brio MX cam seemingly had a feature withdrawn and without telling so on the box or in any of the included papers.Anyhow: In the articles I could see what wasn’t to be found at Logitech support pages however I looked and searched. I spent many hours to come to the conclusion and do I wish I could have spent them otherwise!Understand me correctly: During decades I’ve owned and still own many Logitech products and have been EXTREMELY happy with them!!! They work very well indeed. And I have bought Logitech mouses and keyboards to several businesses I worked at.But it’s been years since I had to go to Logitech support pages and find out how their end customer support is nowadays. Both pre sale and after sale did go wrong for me, and that is why I felt compelled to write this review.So, now I got a black plastic Logitech Brio cam that is rather okay. But it’s nothing like the very improved MX. That was on another level and I miss it as well as having my MX equipment in the same software. Just to give an example what I mean by different level: when I close the camera lens with the older Brio I have to put a additional plastic flip down to cover the lens. It’s like a after market solution that isn’t elegant at all. It’s like works but compared with how the lens is closed or opened with the Brio MX you turn the lens to open or closed with a twist with your hand. You can really feel the quality and engineering that has gone into this simple function.If you want a really good video camera to your computer or television: I think you will be very happy with the Brio MX. But if you want to avoid tapping a 12 letter password 20+ times per day, then I can really recommend a Windows Hello compatible camera. The Brio 4K stream/for business does the job, but not with the elegance of the Brio MX.There you have it. Hopefully this is of some use to you that have read this before you go buying. At least you now know what’s on the table and what the difference is between the two Brio 4K cams from Logitech.Thank you and take care!

Excelente producto. Excelente calidad de materiales. Buen precio.

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