BIWIBON Smart Fingerprint Door Lock – 100 User Capacity, Auto Lock for AirBnB, Home & Office

Instruction manual
Hi everyone I bought this door lock on the 15th of October 2023 but unfortunately the door lock as stopped working with anyone’s finger print it still lights up and makes a clicking noise but unfortunately will not responde and unopen the door iv misplaced the instructions Manuel and don’t now how to reinstall our finger prints or do a factory reset in the device can anyone please help me get this very useful peice off equipment working again I’m so lost without it or could someone talk me threw it I would appreciate it massively thanks for reading xx

Badly manufactured
Installation was easy enough but the fixing screws keep coming undone and eventually stripped meaning it’s now useless. Keep having to put it all out back together and now this is no longer possible.Update Jan 24The item was credited and I brought the next level up. Whilst it certainly fits better and is more sturdy, the fingerprint reader is temperamental and I often have to either use the key or my phone to unlock it which is really inconvenient!

Edited from one star to three
The instructions with the handle are absolute garbage. The video is slightly more useful but I unfortunately every fingerprint opens it. Factory reset it and tried again. Every fingerprint opens it. Five people tried it with all their fingertips and then one tried with his nose. Yes, the nose did open it. Very disappointing and now of course I have three big pointless holes in my door.**UPDATE**I trawled YouTube and managed to find a helpful tutorial meant for an identical but different brand of door handle. The instruction book talks about the control button and using it to add/authorise new fingerprints. Since the instructions and diagrams make no mention of a control button at all, I had assumed this was the fingerprint pad. The control button is actually the factory reset button on the battery casing, just used slightly differently. A shortish press of it will make the fingerprint button flash. Knowing this makes the whole process make a lot more sense.It’s fiddly having to take the battery compartment out when you need to add an extra print, but it at least does work. So far it’s been fairly consistent although it did manage to forget a very important fingerprint. Luckily the key works fine, so please do give the big players in your household one of the two provided keys.It’s worth noting as well that actually fitting the handle is quite fiddly, as it needs three significant holes created on the face of the door. The edge where the catch bit goes in is more or less the same as other UK locks. The three significant holes (on my door at any rate) were nowhere near the existing hole, meaning that a big fat 1.5in hole from the previous lock sits just to the side of the handle once fitted. It doesn’t affect the handle or make it possible to break in, but it does make the door look as though someone’s granny had a break-in and then got their geeky but non-DIY grandchild to fit shiny tech after the event. I’ve used squares of balsa and slid them behind the handle to cover the hole (yes, haha, balsa is known for its Fort Knox strength) but it at least gives a bit more of an impression of security. I’ll replace the balsa with metal at some point, so it will all eventually work out okay!

Lets anyone in and doesn’t wprk
Looks great, doesn’t work. Myself and my wife set the door up with our finger print and a backup third finger print. All my kids can still get in using their own finger print. I tried to reset holding the button down for 10 seconds and the reset function doesn’t work. Waste of money