Jabra Evolve 20 Stereo Headset – Microsoft Certified Headphones for VoIP Softphone with Passive Noise Cancellation – USB-Cable with Controller – Black

Good Quality Headset for Calls
The Jabra Evolve 20 Stereo Headset is a great choice for professional calls and video conferencing. The sound quality is clear, and the microphone picks up voice well while reducing background noise. It’s easy to set up and works seamlessly with Microsoft Teams.
Comfortable to wear for extended periods, and the inline controls are convenient for managing calls. For the price, it’s a solid, no-frills headset that gets the job done.

Great headset
Purchased as a second headset for travelling with, as I didn’t want to damage my expensive wireless one. Connected via usb with no hassle and works well.
The only gripe I had is the switch box on the cord for volume, mure etc has a disconnect button on and if you have a few points during a call where you swing your head round and the cable moves you can knock the box and flip it upside down and disconnect your call, so it would be nice if this was either weightier or it could be fixed with a bracket? I disconnected a few calls half way though!
Call quality and clarity through the headset is great and the build quality is exactly what you expect from Jabra

Finally, works pretty much flawlessly!
Update:
Jabra and Microsoft seem to have finally got their act together. A couple of firmware updates has been released and now works pretty much flawlessly. Bumped up to 4 stars, dropping one solely for that poor early experience.
Original review:
Was a pretty good headset for home working, Clear audio both ways, fairly comfortable for up to a couple of hours at a time and great call control button integration with Microsoft Teams to pick up a call, end it and mute-unmute.
However, sometime over the summer a Teams update has broken the call controls. First they would stop working mid call, now they just don’t do anything at all. Very frustrating and makes answering calls and running meetings using the headset a real pain now.
Jabra don’t seem to care too much though and are still pushing these headsets a Teams compatible. They claim it is Microsoft’s problem, which may be the case, but if you market as compatible you are bound by law to ensure that is true – Jabra should be all over Microsoft over this!
So BUYER BEWARE – this is unlikely to work with Teams for you. Might as well look elsewhere.
MS Tech Community discussion: techcommunity.microsoft.com/t5/microsoft-teams/teams-call-controls-on-jabra-headset-not-working/m-p/1389044

Seems like they have changed the design – beware.
We have 2 pairs of these. My partner uses one and I use the other.
My partner’s pair came with a carry pouch and had smooth leather-effect earpads (like in the product picture).
The version I got has foam-rubber earpads and no carry pouch and seems inferior in quality.
They are adequate – they are comfortable enough to wear for a couple of hours continuously but not indefinitely.
The sound quality is adequate – you can hear everything but I wouldn’t use them for Hi-Fi.
The microphone is adequate – a bit tinny and thin but clear and free of distortion/muffle.
The “noise cancellation” is non-existent as far as I can tell – the microphone picks up a good amount of background noise and the earphones definitely don’t eliminate environmental noise.
Add to that the fact that they seem to have gone cheaper on the design and it’s now mediocre product for the nearly £60 price tag

I purchased a number of these headsets to hand out to work for employees. The Jabra units are well made and provide a nice, quality sound.

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